Reference

How padantoto Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your account, make deposits via DANA, OVO, or GoPay, and browse our lobby — and exactly how we protect it.

Account data kept privateDANA, OVO, GoPay wallet details protectedNo third-party data sellingYou control your own dataApplies where local law permits

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HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We apply a set of concrete measures to keep your account data safe and give you clear control over what we hold. Here is how each area works in practice — not in abstract policy terms, but in the steps that actually protect your account.

Encrypted Storage

Account credentials and payment identifiers — including your linked DANA, OVO, or GoPay details — are stored with encryption. We do not store raw wallet PINs or full card numbers at any point.

Cookie Controls

We use session cookies to keep your login active on your current device. You can clear these through your browser or app settings at any time; this will end your active session and require a fresh login.

Data Retention Policy

We hold your account data while your account is active. If you close your account, data is retained only as long as required by applicable local regulations or to resolve any pending transaction dispute.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where local law permits. Submit through live chat or the Help Centre ticket system.

What We Collect and Why We Need It

padantoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you enter — name, email address, phone number, and the e-wallet identifier you use for transactions, whether that's your DANA account number, OVO number, or GoPay-linked mobile number. We also log device identifiers, IP address, and session

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data so we can verify your login across mobile and browser. Payment transaction records are stored to process withdrawals and confirm deposits cleared correctly. We do not collect data beyond what your account activity generates. Cookies and session tokens help us keep you logged in on
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the same device — players in Makassar switching between mobile browser and app stay in session without re-entering credentials every time. We never sell, rent, or trade your personal data to unaffiliated third parties for their own marketing. Data shared with payment processors like DANA, OVO,
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and GoPay is limited strictly to completing your transaction. Retention periods follow applicable local regulations; where law does not specify, we keep account data only as long as your account is active or as long as needed to resolve any open disputes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, contact our support team directly. We handle data requests separately from general account help — use the dedicated privacy channel so your request reaches the right team without delay. Response times depend on request complexity, but we acknowledge every submission.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on padantoto. Each answer reflects how our system actually works — no vague pointers, just the concrete process.

We collect your name, email, phone number, and the e-wallet identifier you register with — DANA, OVO, or GoPay. Device identifiers and session data are also logged at login to verify account access.

We share data only with payment processors like DANA, OVO, and GoPay — and only the minimum needed to complete your transaction. We do not sell or rent your data to any unaffiliated third party.

Open a support ticket through live chat or the Help Centre inside your account. Include your registered phone number or wallet ID so we can locate your record and respond to your request accurately.

Yes, you can request deletion. We will remove data where local law permits. Some transaction records may be retained longer if required by applicable local regulations or to resolve an open dispute.

Your wallet identifiers are stored with encryption. We never store wallet PINs or full payment credentials. Data passed to DANA, OVO, or GoPay is limited to what is needed to process your specific transaction.

Once your account is closed, we retain data only as long as local regulations require or as long as any outstanding transaction dispute remains unresolved. After that period, personal data is removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPadantoto Banking InfoTerms & Conditions

How padantoto Handles Your Personal Data

Data Handling, Security and Your Account Rights

Encrypted Storage

Cookie Controls

Data Retention Policy

Your Access Rights

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does padantoto collect when I register?

02 Does padantoto share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask padantoto to delete my account data?

05 How does padantoto protect my DANA or OVO payment details?

06 What happens to my data if I close my account?

Privacy Policy

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