Verifying Your padantoto Account
Account verification is the step that locks your balance to you and nobody else. We ask for it because DANA, OVO and GoPay transfers carry real value — confirming your identity makes sure withdrawals only ever land in your own wallet. The process runs inside your account settings. Upload a clear photo of a valid national ID and a selfie if prompted.
We match the name on your ID to the name on your wallet account. One-time setup, and your account stays verified for future transactions. If anything looks unclear on the document, our support channel will walk you through resubmitting.
- Step 1 — Go to account verification — Inside your padantoto account, find the verification section under profile settings and tap to start.
- Step 2 — Upload your national ID — Take a clear, well-lit photo of your KTP or valid national identity document and upload it directly from your phone.
- Step 3 — Confirm name match with your wallet — Check that the name on your ID matches the registered name on your DANA, OVO or GoPay account to avoid delays.
- Step 4 — Verification confirmed — Once approved, your account is cleared for full withdrawal access. You won't need to repeat this step for routine transactions.